I rent from Sixt across the US for business travel. And overall, it's a pretty good experience...the cars are great. But today, I rented in Kansas City Airport (MCI) and had easily the best service I've had renting a car in years. Hailey was my associate, and she was fantastic. Very thorough, asked all the right questions, and made very "on point" recommendations based on my travel itinerary. On top of that, her personality/engagement was fun and attentive. Usually, I book "the best deal" when rolling through MCI, but moving forward I'm sticking with Sixt.