A Pleasant Rental Experience with Sixt
I recently had the opportunity to rent a car from Sixt during my trip in July 2023. Overall, I found their service to be straightforward and the vehicle provided was of top-notch quality. The car I received had only 21,000 km on its odometer, which was a pleasant surprise. However, I encountered a couple of minor issues during my rental period.
The car I rented lacked a Blindspot sensor, which I initially found a bit inconvenient. Nonetheless, the car's performance and condition made up for this drawback, and it didn't pose a significant problem throughout my trip.
Upon arriving at the rental location, I had to wait until 1:15 PM to take possession of the car, despite having a reservation for 12:30 PM. While this delay was slightly inconvenient, I must commend Sixt for their professionalism in handling the situation. Both the staff representative and the technical member apologized for the inconvenience, which showed their commitment to customer satisfaction.
Throughout the rental process, the staff at Sixt were incredibly kind and friendly. They were always willing to assist with any queries or concerns I had, making me feel valued as a customer. Their approachable demeanor added a positive touch to the overall rental experience.
Despite the minor issues I encountered, I had a pleasant and enjoyable rental experience with Sixt. The quality of the car, combined with the amiable staff, made the trip a smooth and comfortable one. I would not hesitate to consider Sixt for future rental needs, given the level of service they provided.